What Is Credit Card Adjustment

What is Credit Card Adjustment?

A credit card adjustment is simply a correction made by an acquirer to correct a processing error. The error could be a duplication of a transaction, an incorrect charge amount or the result of a cardholder dispute. The acquirer debits or credits the account for the dollar amount of the adjustment.

An Example of a Credit Card Adjustment
A typical example of a credit card adjustment would be when at a restaurant and the person running the till swipes your card and tells you it did not go through and they swipe it again.  When you get home you see you have two charges on your account and call them to cancel one.  The act of the restaurant canceling one of the transactions would be considered an adjustment since they didn’t actually cancel the original transaction, but probably posted a credit to your account.